match finding to long! xbox or playstation?

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I play smite on the Playstation 4 but also have an Xbox one.
And I'm waiting for a match about 4-8 minutes and on a ranked match more than 10min. Whether I'm searching in Europe or in North America.

My question is can I find on the Xbox one perhaps faster a ranked match. Are more players on the xbox platform or on the playstation4?

I always find 10 minutes or more to wait for a ranked match very long.

Should I always on Northamerica search or rather in Europe?

Many Thanks

Posts: 2

This is an issue that appears because of 2 things:
1) SMITE's inherent matchmaking is, quite frankly, terrible.
2) Your internet speed and accessibility play a great role in finding games.

The first is something that nobody can do anything about, except Hi-Rez themselves. The reason matchmaking tends to take so long is because it tries to find players who're equal in skill level and/or Win/Loss ratio. With this, the matchmaking tries to balance games out for both teams, depending on where the Matchmaking predicts that you've reached a 50% W/L (because, balance). After 3 minutes or so, however, the matchmaking gives up on that idea entirely and just throws you in a game with whomever it can find. This is why 3-minute queues are fairly common.

The second would be your internet connection speed and accessibility. Your internet connection speed is pretty straightforward: the faster it is, the better, as you'll have an easier time sending your signal out to the world which will result in faster connection with others.
Internet accessibility is somewhat different, and we're mainly talking NAT-type. You may have heard of this before. The NAT-type is how accessible your internet is, and NAT-type has 3 settings.

NAT-type are commonly known as NAT type 1, 2 or 3, or NAT type Open, Moderate or Strict.
Depending on what NAT-Type you have, connection to others will be easier.

Between NAT type 1 or 2, or Open and Moderate, there generally isn't much of a difference, except for how it is set up. In terms of connectivity the differences are minor, however, where NAT type 1 tends to have slightly faster / better connectivity. With NAT type 2, you can pretty much do whatever NAT type 1 can do, so if you have type 2, you're all set.

If you have type 3 or Strict, however, is where trouble arises. You'll have a lot of restrictions on your connectivity, and you're unable to be the host of any multiplayer lobbies. If you have NAT-type 3, you'll have to forward your PlayStation or Xbox network ports in your router.
To check your NAT-type on PlayStation, go to "settings", "Network", and then "View Connection Status".

I don't know how to check this on Xbox.

To check your internet speed, you can use a variety of websites on the internet which will send a ping to your IP, and show you how fast your connection is depending on how long it took your IP to respond.

If your internet speed / connection is high enough and stable, and your NAT-type is at least 2 / Moderate, then I don't know what your issue could be, and you may have to contact your internet provider for further assistance. It's not the PSN Network or the lack of players on PS4, I usually tend to have up to 2-minute queues tops with the occasional ~3 minute queue. Hope this was of any use to you.

Note: The region you search in doesn't have a huge impact unless your internet isn't very good to begin with. I've searched and played games searching for NA servers in the past, and I live in Europe.