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i bought the ultimate god pack but did not receive it..

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Forum » General Discussion » i bought the ultimate god pack but did not receive it.. 5 posts - page 1 of 1
Permalink | Quote | +Rep by totoeau » April 18, 2014 2:27am | Report
i have sent a message to support last night and still waiting for the reply.. i have bought the ultimate god pack via paypal and did not receive anything.. i got the confirmation email saying the purchase was complete but that was the paypal email nothing from hirez..

Any help? it's been about 2 days now how long does the support usually take?
Thanks in advance <3
totoeau



Posts: 3
Permalink | Quote | +Rep by WatchfulShadow » April 18, 2014 3:23am | Report
You said that you messaged support last night, just give them time, there's probably a ton of people with problems that need help.
WatchfulShadow


Remarkable (6)
Posts: 215
Permalink | Quote | +Rep by totoeau » April 18, 2014 3:49am | Report
yeah i will do you know how long they take to reply in general?
totoeau



Posts: 3
Permalink | Quote | +Rep by WatchfulShadow » April 18, 2014 3:58am | Report
totoeau wrote:

yeah i will do you know how long they take to reply in general?

No idea. I believe it's a 'ticket' system, if you did it right, so just gotta wait your turn.

http://www.hirezstudios.com/smite/nav/comm/support/ask-a-question?id=488
WatchfulShadow


Remarkable (6)
Posts: 215
Permalink | Quote | +Rep by totoeau » April 18, 2014 4:41am | Report
okay thanks a lot i'll let you know how it goes.
totoeau



Posts: 3
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