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not receive gem. What should i do? Please help.

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Forum » General Discussion » not receive gem. What should i do? Please help. 5 posts - page 1 of 1
Permalink | Quote | +Rep by Pattie » December 5, 2013 7:49am | Report
From Ultimatepay
Hello ,

We have received your payment for HiRez SMITE. It has not yet been accepted by HiRez SMITE but we are working with them to quickly correct the problem.

We apologize for this delay and inconvenience.
Pattie



Posts: 1
Permalink | Quote | +Rep by Talenhiem » December 5, 2013 7:55am | Report
what is this, even?
Talenhiem


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Permalink | Quote | +Rep by All4Games » December 5, 2013 8:05am | Report
how about waiting a day and otherwhise contact hirez support.
never forget dawngate and never forgive EA. Freia will hunt them for eternity.
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Permalink | Quote | +Rep by Thiel » December 5, 2013 8:43am | Report
Pattie wrote:


Information for your UltimatePay Payment to HiRez SMITE:

HiRez SMITE Transaction ID: PS20131205025608879
HiRez SMITE Account Name: oopattoo
Description: 400 SMITE Gems
UltimatePay Order Number: 800-1090-752470
UltimatePay Transaction ID: {bc202309-2e56-45e4-82f6-71ebd54bb91e}
Service: HiRez SMITE by HiRez Studios
Payment Method: Ultimate Game Card
From Ultimatepay
Hello ,

We have received your payment for HiRez SMITE. It has not yet been accepted by HiRez SMITE but we are working with them to quickly correct the problem.

We apologize for this delay and inconvenience.

First off, you might want to be a little more discrete about your personal information.

Secondly, it clearly states HiRez SMITE has yet to accept the payment and is inquiring you to wait as they process it. Without a date I will just assume it's recent, and you misunderstood and panicked here.

So what do you do: Wait a couple of days. Nothing happens? Contact Hi-rez support trough www.smitegame.com

Have fun with your to-be-given gems.
That's just my 2 cents.






Oy! Give me some privacy.
Thiel


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Posts: 325
Permalink | Quote | +Rep by ICEN » December 5, 2013 1:51pm | Report
What is ultimate pay exactly?

I don't know if its the same thing as I use when I buy things on smite.
I always use "ultimate Game Card" to buy things on smite

I'll keep in simple though just in case you never get your gems back
One day I bought 800 gems, I sent it to the wrong account had tons of proof that I bought the gems and showed the other account I sent them too on accident.

I made a support ticket and Hi-Rez ignored me, every since I have been pissed of because that is $20 that I lost to Hi-Rez and they can't even take the time to help me out after I gave them $160

What I am saying is, if it turns out you never get your gems don't feel bad I lost 800 that has yet to be returned.
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Anubis guide http://www.smitefire.com/smite/guide/anubis-face-melter-body-decomposer-5359
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